Common Questions About Our Collection

Ready pieces ship within 48 hours and arrive in 3–5 working days domestically. Shipping is free on orders over $120; every parcel is insured, tracked and signature-protected.

Order our free ring sizer or visit the atelier for a professional fitting. Between sizes? Choose the larger — and remember resizing is free within 60 days on all solid bands.

Yes. Tell us about the piece you have in mind through the contact form. We will discuss the design, timing and price with you before any work begins.

Your piece is packed in its own protective pouch with a care note, ready to keep or give. Keep the order email handy if you need help later.

Warm water, mild soap and a soft brush for gold and diamonds; a barely-damp cloth for pearls. Store pieces separately, keep perfume away, and bring Veyra pieces in yearly for free professional cleaning.

Start with one detail you love, then balance its scale with simpler shapes. A neckline photo or a description of your outfit helps our studio suggest a few combinations.

Contact us within 30 days about unworn pieces in their original packaging. We will explain the exchange or return steps; approved refunds go to the original payment method within 7 working days.

Any Veyra piece can be exchanged at its full purchase value toward another piece, forever. Normal wear is expected; damage from accidents is repaired at cost first.

Cancel free of charge before your piece ships — or within 24 hours for bespoke commissions before making begins. After that, our 30-day exchange promise still applies to non-bespoke pieces.